BACKYARD BAITS™ ~ 30-DAY MONEY-BACK GUARANTEE

Try Backyard Baits™ Products With Confidence.
We make Backyard Baits™ for one simple reason, to help homeowners solve backyard and property problems caused by nuisance animals.
We believe you should be confident in what you buy.
That's why every eligible Backyard Baits® product purchased directly from YardBaits.com is backed by our 30-Day Money-Back Guarantee.
If you're not satisfied with your Backyard Baits™ purchase, let us know within 30 days of delivery and we'll work with you to make it right — including a refund of the purchase price when the requirements below are met.

OUR PROMISE TO YOU

If you're not satisfied, contact us.
We don't expect every product to be the perfect solution for every situation. Animal behavior, weather, food availability, trap placement, competing food sources, and property conditions can all affect results.
What we do promise is that we'll stand behind the product you purchased.
If you're dissatisfied with your Backyard Baits product for any reason, contact us within 30 days of delivery.
We'll review your request and, when eligible, issue a refund of the purchase price.
No complicated process. No arguing with you. We want you to be satisfied with your purchase.

HOW THE GUARANTEE WORKS

1. Use the product as directed.
For best results, follow the product instructions and recommendations provided with your Backyard Baits™ product.
Because different animals behave differently, proper identification of the target animal and appropriate placement are important.
2. Give us a chance to help.
If you're having trouble getting the results you expected, contact us.
Our goal isn't simply to issue a refund — it's to help you solve the problem.
We may be able to help you identify the animal you're dealing with, explain proper bait placement, recommend a different Backyard Baits product, or help you troubleshoot your setup.
3. Still not satisfied?
If you're still dissatisfied with your purchase, request your refund within 30 days of delivery.
We'll process eligible refunds according to the terms of this guarantee.

WHAT IS COVERED?
The Backyard Baits™ 30-Day Money-Back Guarantee applies to eligible Backyard Baits products purchased directly from YardBaits.com.
The guarantee covers the purchase price of the eligible product.
If multiple eligible products were purchased, each product must meet the requirements of this guarantee.

WHAT IS NOT GUARANTEED?
Backyard Baits™ is a species-specific bait and attractant product. It is not a guarantee that an animal will be caught, removed, or eliminated from a property.
Results can vary based on many factors, including:
  • Correct identification of the target animal
  • Trap type and trap condition
  • Trap placement
  • Bait placement
  • Competing food sources
  • Weather and seasonal conditions
  • Animal behavior
  • Property conditions
  • Local wildlife populations
  • Compliance with applicable trapping and wildlife regulations
Backyard Baits™ does not guarantee a specific number of animals caught or a specific time period in which an animal will be caught or removed.
Our money-back guarantee is a guarantee of your satisfaction with your eligible Backyard Baits™ purchase — not a guarantee of wildlife-control results.

REFUND REQUIREMENTS
To request a refund under this guarantee:
  • The purchase must have been made directly from YardBaits.com.
  • The request must be submitted within 30 days of delivery.
  • You must provide sufficient information for us to locate or verify the purchase.
  • The request must relate to an eligible Backyard Baits™ product.
  • We may request reasonable information about your experience with the product so we can improve our products and help future customers.
We do not require you to prove that you caught an animal in order to request a refund.
SHIPPING COSTS
Unless otherwise required by applicable law, this guarantee covers the purchase price of the eligible Backyard Baits™ product and does not automatically include original shipping charges, expedited shipping charges, or other separately stated fees.
Return shipping requirements, if any, will be communicated to you when your refund request is reviewed.

HOW TO REQUEST YOUR REFUND
Please contact Backyard Baits™ Customer Service through our website email info@yardbaits.com and include:
Order Number:
Name:
Email Address:
Product Purchased:
Reason for Refund:
A short explanation of what you experienced helps us improve Backyard Baits™ and may also allow us to help you find a better solution.
Once we receive your request, we'll review it and respond with the next steps.

WE'D RATHER HELP YOU SOLVE THE PROBLEM
Before you give up on your Backyard Baits™ product, let us help.
Not sure what animal is causing the damage?
Not sure which bait to use?
Not sure where to place your trap?
Not getting the activity you expected?
That's exactly why Backyard Baits™ exists.
Know the animal. Choose the bait. Solve the problem.
Our team has years of experience working with nuisance wildlife and trapping situations, and we're here to help you make the most of your Backyard Baits™ purchase.

ABOUT ANIMAL CONTROL
Backyard Baits™ products are intended to be used in accordance with their labeling, applicable laws, and regulations.
Always identify your target animal before attempting control, use appropriate equipment, and follow all applicable federal, state, and local wildlife and trapping regulations.
Backyard Baits™ does not encourage or tolerate the unlawful taking, trapping, or handling of wildlife.

OUR BOTTOM LINE
We don't want you stuck with a product you're unhappy with.
If you aren't satisfied with your eligible Backyard Baits™ purchase, tell us within 30 days.
We'll review your request and, when it qualifies under this guarantee, refund the purchase price of the product.
That's our promise.
BACKYARD BAITS™
Backyard Problems. Targeted Solutions.